Privacy Policy & Terms of Use
Effective Date: June 25, 2026
Welcome to NibbleWise. This Privacy Policy applies to the NibbleWise Parent App, NibbleWise Care (Practitioner App), and the NibbleWise website.
1. About NibbleWise
NibbleWise is a digital health platform that provides evidence-based nutrition and lactation education, expert-led learning resources, and virtual consultations with qualified nutritionists and lactation consultants.
The information available within NibbleWise is intended to educate and support users and should not replace professional medical advice, diagnosis, or emergency care.
2. Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number
- Profile Photo (optional)
- Date of Birth
- Country & Language Preferences
Health & Nutrition Information
- Pregnancy Stage
- Expected Due Date
- Breastfeeding Information
- Infant or Child Age
- Nutrition Goals
- Medical Information shared voluntarily
- Consultation Notes
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Personalize educational content
- Recommend videos and articles
- Schedule consultations
- Enable secure messaging
- Conduct video consultations
- Improve our services
- Process subscriptions
- Respond to customer support requests
- Comply with legal obligations
4. Video Consultations & Telehealth
NibbleWise provides access to virtual consultations with qualified nutritionists and lactation consultants. Consultations are conducted using secure communication technologies. Unless otherwise stated and with your explicit consent, consultations are not recorded. During consultations, practitioners may document notes necessary for continuity of care. Users are responsible for ensuring they participate in consultations from a private and secure location whenever possible. NibbleWise is not an emergency medical service. If you are experiencing a medical emergency, contact your local emergency services or healthcare provider immediately5. Chat Messages
Secure messaging allows communication between users and practitioners regarding nutrition and lactation care.
Messages may be stored securely to maintain continuity of care and improve future consultations.
6. Cookie Policy
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Enhance security
We may use:
- Essential Cookies
- Functional Cookies
- Analytics Cookies
7. Children's Privacy
NibbleWise is intended for parents, caregivers, and healthcare professionals.
Children under 18 should not create accounts without parental supervision.
Information relating to infants or children is provided voluntarily by parents or legal guardians.
8. Data Sharing
We never sell your personal information.
We may share information only with:
- Healthcare professionals providing consultations
- Secure technology providers
- Payment processors
- Legal authorities when required by law
9. Data Security
We use industry-standard security practices to protect your personal information and maintain the confidentiality of your data.
Our security measures include:
- Encryption of sensitive information
- Secure authentication mechanisms
- Protected cloud infrastructure
- Restricted employee access to personal data
- Regular security monitoring and maintenance
10. Your Rights
We respect your privacy rights. You may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Withdraw consent where applicable
- Receive a copy of your personal data
11. Medical Disclaimer
NibbleWise provides educational information and connects users with qualified nutritionists and lactation consultants.
The information available within the app is intended for educational purposes only and should not replace advice, diagnosis, or treatment provided by your physician or any other qualified healthcare provider.
12. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on our website and within the NibbleWise applications. Continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.